Privacy Policy

Privacy Policy

 Your privacy is important to Arbo Law, PLLC. Please read the following carefully as it contains important information about who we are and how we collect, store, use, and share personal information. The following policy also addresses your rights in relation to your personal information and how to contact us in the event you have a complaint.

1. Who We Are

Arbo Law, PLLC collects, uses, and is responsible for certain personal information about you.

2. Children’s Online Privacy Protection Act

This website is not intended for people under the age of 13. Arbo Law, PLLC does not knowingly collect information from anyone under the age of 13. Arbo Law, PLLC prohibits children under the age of 13 from using this website, from filling out a form, or otherwise submitting any information. Arbo Law, PLLC will not knowingly collect personally identifiable information from children under the age of 13. If Arbo Law, PLLC learns it has information or personally identifiable content from a child under the age of 13, it will delete that information.

3. The Personal Information We Collect and Use

Arbo Law PLLC may collect, use, and is responsible for certain personal information that you provide when you voluntarily fill out any type of form or otherwise contact Arbo Law, PLLC via an online form, email, or phone call. The information collected includes your name, e-mail, address, phone number, and/or billing information. Clients who engage our firm may also provide additional personal or business information.

Arbo Law, PLLC may collect domain information and “cookies” to analyze website and advertisement performance, track user patterns, save information from your previous visits, and ensure you get the best experience on our website.

By using Arbo Law, PLLC’s website, you consent to our use of cookies. Arbo Law, PLLC or its third-party vendors may collect non-personal information through the use of these technologies. Non-personal information might include the type of computer you use, the type of browser you use, and technical information about how you connected to this website such as the Internet service provider and operating systems you use.

We also obtain information from other sources such as through intake forms that integrate with our practice management system Practice Panther, payment processor LawPay, and other management tools. The information collected may be your name, e-mail, address, phone number, and/or billing information. Clients who engage our firm may also provide additional personal or business information.

Arbo Law, PLLC collects this information to deliver services and products, complete customer transactions, send information and marketing emails, and improve website performance.

Arbo Law, PLLC respects your privacy and will never share your personally identifiable information to third parties without your consent unless it is necessary for fulfilling a customer transaction or service or for the basic functionality of an online service. We share clients’ personal or business information with our third-party suppliers.

Arbo Law, PLLC may release personal information to enforce its Website Terms and Conditions of Use, other Terms and Conditions, manage its business, protect users or the general public, or to otherwise comply with legal obligations.

Otherwise, Arbo Law, PLLC will not share your personal information with any third-party. We will hold all non-client data indefinitely until you let us know to delete it. We will hold all client data in our file at least one year after the statute of limitations on professional liability has run.

4. Use and Transfer of Your Information Out of the EEA

This law firm and its website are operated in the United States. If you are accessing this website from the EEA, please be aware that your data is being transferred to the United States. By using this website, you consent to this transfer.

5. Your Rights

If you have rights under any data privacy laws that are applicable to your use of this website and would like to exercise them, please:

  • Email, write, or call us.

  • Provide us with your name, email address, mailing address, billing details, user name, etc. so that we can identify you.

  • Provide us with proof of your identity (e.g. a copy of your driver’s license).

  • Provide us with information about your request including any relevant user names, account numbers, or reference numbers.

6. Keeping Your Personal Information Secure

Security measures are in place to prevent personal information from being accidentally lost, used, or accessed in any unauthorized way. Access to your personal information is limited to those who have a genuine business need to know it, and those processing your information will only do so in an authorized manner and are subject to confidentiality.

7. Concerns and Complaints

Please contact us with any concerns or questions you have regarding how we use your information.

8. Changes to this Privacy Notice

This policy is effective May 15, 2020. We may change, modify, revise, or update this Privacy Policy at any time and will notify you of any such changes by email if you have provided your email to us for this purpose.

9. How to Contact Us

If you have any questions about this Privacy Policy or wish to change your personal information in our records, please contact Ashli Arbo, owner of Arbo Law, PLLC, via this website.

10. Additional Assistance

If you would like this information in another format (e.g. audio, braille, large print), please contact us via the submission form on this website.